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Privacy Policy

At ACMA Casino, we are committed to protecting your personal data and ensuring that you have a safe and enjoyable experience on our platform.

What Personal Information May Be Collected

We may collect the following information when you create an account or use our services:

  • Your name and contact details
  • Date of birth (to ensure age verification)
  • Location information (including IP address)
  • Device and browser type, version, and operating system

This data is used to provide a secure and enjoyable experience on our platform.

Account Registration Information

When you register for an account with us, we may collect additional information such as:

  • Email address
  • Username and password
  • Profile picture (if provided)

We use this information to verify your identity and ensure that all transactions are secure.

Device and Browser Information

We collect device and browser information when you access our platform. This includes:

  • Device type and operating system
  • Browser type, version, and language settings

This data helps us improve the performance of our platform on different devices and browsers.

Usage Analytics and Behavioural Data

We use analytics tools to monitor how users interact with our platform. We collect non-personally identifiable information about your usage patterns, such as:

  • Time spent on each page
  • Number of game plays or other interactions

This data helps us improve the user experience and provide you with more relevant services.

Cookies and Tracking Technologies

We use cookies to enhance your user experience on our platform. These cookies store non-personally identifiable information about your preferences, such as:

  • Game preferences
  • Language settings
  • Time zone settings

You can choose to accept or reject these cookies by adjusting your browser settings.

Communication Preferences

When you create an account with us, we may send you communications regarding promotions and services. You have the option to opt-out of receiving these emails at any time through our website or email preferences centre.

Marketing Opt-Ins and Notifications

We may also use personal data for marketing purposes in accordance with applicable laws. If you choose not to receive promotional materials from us, we will still communicate essential information regarding your account activity and security alerts.

Data Storage and Retention

We store all personal data on secure servers located within the EU or other countries governed by similar privacy regulations. We retain this data for as long as necessary to provide our services or comply with applicable laws.

Security and Account Protection

We take numerous measures to safeguard your account information, including:

  • Secure connections (HTTPS) using 128-bit encryption
  • Password hashing and salt storage
  • Regular security audits and updates

You are responsible for maintaining the confidentiality of your username and password. If you suspect any unauthorized activity on your account, please contact us immediately.

Account Access and Password Protection

To prevent unauthorized access to your account, we recommend using strong passwords (at least 12 characters long) and enabling two-factor authentication whenever possible. Regularly update your login credentials to ensure ongoing security.

User Rights Regarding Personal Data

You have the right to request correction or deletion of any personal data held by us in accordance with applicable laws. Please contact our support team for assistance with such requests.

Third-Party Services or Integrations

We may use third-party services (e.g., social media platforms) to provide a more integrated experience. When you interact with these integrations, we may share limited information about your account and usage patterns.

However, please be assured that our partnerships are built on respect for user data rights and compliance with applicable laws.

Responsible Handling of User Information

We process personal data responsibly and lawfully in accordance with EU General Data Protection Regulation (GDPR) requirements. We will ensure all necessary consents or authorizations before sharing any data with third parties.

Age Restrictions and Minor Protection

In line with the EU’s Online Safety Directive, we will verify your age on sign-up to prevent minors from accessing our platform.

Compliance with Applicable Privacy Regulations

We regularly review and update this privacy policy in accordance with changing laws and regulations. Please note that certain regions or countries may have additional requirements for data protection compliance.

Platform Monitoring for Security and Fraud Prevention

We use technical logs to monitor for suspicious activity on the platform, ensuring your account information is protected from unauthorized access or exploitation.

Session Management and Login Protection

To further enhance security, our platform implements session management, which includes measures like secure connections (HTTPS), password hashing, and regular system updates.

This Privacy Policy only applies within EU-member states.